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How do you pay collectors fairly?

Raw commission pays for the paper. Fairer pay starts with a fair split of accounts, then sets goals by similar accounts.

30 seconds. Read the transcript

Transcript

Raw commission pays for the paper. How do you pay collectors fairly when their accounts differ?

A collector on fresh, large balances can out-earn a better one on aged, small accounts. Fairer pay starts with a fair split of accounts, then sets goals by what accounts like theirs usually return.

Pay each collector for how well they work the accounts they’re given.

See it on the main site

  • Two minutes

    Watch the explainer

    What your dialer does with the next account, what pairing changes, and what the Floor Assessment measures. With captions.

    Watch the video
  • Your floor

    Try the calculator

    Three numbers off your dialer and collections reports give an illustrative figure for your floor. It is at best informed guesswork until your own history is measured.

    Open the calculator
  • What you get

    See the sample report

    The report the Floor Assessment delivers, page by page, built on a fictional floor with synthetic data.

    See the report

Would it be a bad idea to spend 45 minutes finding out?

If your shop does not qualify, you will hear it on the call, not after you have paid for a report.

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