How do you raise payment size?
Start with the conversation, not the plan: a larger payment rests on trust, so who is on the call matters. Then four habits that raise payments.
Transcript
How do you increase the size of payments in debt collection? Most floors start with the plan. Start with the conversation.
A larger payment takes more persuading than a small one. And persuasion rests on trust. So the more persuasion an account needs, the more it matters who is on the call. Then the habits that help. Ask what the consumer can pay before you propose a plan. Size the first payment to fit, and time it to payday. Take it on the call. And count dollars from promises kept, not promises made.
Bigger payments start with the right person on the call, and a plan the consumer can keep.
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Two minutes
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What your dialer does with the next account, what pairing changes, and what the Floor Assessment measures. With captions.
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Three numbers off your dialer and collections reports give an illustrative figure for your floor. It is at best informed guesswork until your own history is measured.
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The report the Floor Assessment delivers, page by page, built on a fictional floor with synthetic data.
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