How do you share accounts fairly?
Equal counts are fair in count, not in chance. Ask who it’s fair for: the customer, the collector and the client.
Transcript
Every collector gets the same number of accounts. How do you share accounts fairly?
Equal shares are fair in count, not in chance. No collector does the same on every kind of account.
So ask who it’s fair for. The customer, served by a collector who suits them. The collector, on accounts they do well with. And the client, who wants the most collected.
Fair means every collector gets a real chance, not just the same count.
See it on the main site
Two minutes
Watch the explainer
What your dialer does with the next account, what pairing changes, and what the Floor Assessment measures. With captions.
Watch the videoYour floor
Try the calculator
Three numbers off your dialer and collections reports give an illustrative figure for your floor. It is at best informed guesswork until your own history is measured.
Open the calculatorWhat you get
See the sample report
The report the Floor Assessment delivers, page by page, built on a fictional floor with synthetic data.
See the report
Would it be a bad idea to spend 45 minutes finding out?
If your shop does not qualify, you will hear it on the call, not after you have paid for a report.
Book a 45-minute fit call