Common questions
Sounds too good to be true?
For: Owner, finance
Fair. A vendor telling you there is money sitting in your routing is easy to say and hard to believe.
So we don't ask you to believe it. The Floor Assessment measures the spread between your own collectors, on your own history. If your top quarter of collectors collects less than 20% more per account contacted than your bottom quarter, the report says so plainly. The fee is not refundable, and you keep the report.
Then live pairing is measured, not asserted. Accounts are split at random: 80% follow BestPair's assignments, 20% stay on your current routing as a control group, same weeks, same book. Every invoice carries a statement showing both groups. A month with no gap costs the $2,500 minimum. We don't guarantee a level of lift.
What we won't do is hand you someone else's number and ask you to apply it to your floor. The Sample Report is built on synthetic data, and it says so on the page. Your number comes from your own data.
The honest limits. When BestPair won't work lists the four cases where it doesn't fit. We'd rather say so on the first call than after you've signed.