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On your floor

A walk through the Sample Report

For: All

The Sample Report shows what your Floor Assessment report will contain. It is built on synthetic data from a fictional floor; nothing in it comes from a real client.

  1. Estimated opportunity. A range: how much more might have been collected if each account had gone to the collector who fits it. An estimate, not a forecast, and it sizes the question.
  2. Your floor and your inbound mix. The spread between collectors, when your floor collects best, and what is arriving against who does well on it. In the sample, the best collector collects $194 per account contacted and the weakest $92. Those figures are synthetic.
  3. Agent strengths. Every collector by account type, with a profile page on each. The report keeps 'agent' in its own section names.
  4. Actions you can take now, with or without BestPair: coaching, hiring profile and scheduling.
  5. Gaps and data readiness. Where current routing leaves money, and how usable your data is.
  6. Stage 2 business case. One page for whoever decides.

You keep the report either way. Ask for the Sample Report at [email protected].

Next: It works with your existing dialer