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Making the case

The one-page summary for your boss

For: Champion to owner

Forward this to your owner.

What it is. BestPair sends each account to the collector who does best with accounts like it, judged from our own history. Collectors, accounts and dial volume stay the same. Only who works which account changes.

What it costs. Stage 1, the Floor Assessment: $15,000, paid before any data moves. Stage 2, live pairing: 10% of the extra collected against a control group, with a $2,500 monthly minimum. The $15,000 is credited against fees above the minimum.

What it needs from us. One export of up to 24 months of history, with no consumer names or contact details, and a readout call. No change of dialer and no integration project.

The risk. The Floor Assessment fee is not refundable. If our top quarter of collectors collects less than 20% more per account contacted than our bottom quarter, the report says so plainly. We keep the report. Stage 2 starts on the 1st of the month after the readout, unless we opt out in writing within 10 business days. If we opt out, nothing further is owed. A live pairing month with no gain costs the $2,500 minimum.

Next: Questions your team will ask